Ratings & Reviews

Overall Rating

5
(142 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Vaishali L. - |Recommended: YesNew tenant — all ok
submitted by Charles H. - |Recommended: YesWe think it is well kept and a joy to see. — The development is well maintained and the grounds are well kept. The rooms are very spacious and the patios are large in comparison to others. The employees in the front office are very polite, courteous, knowledgeable and very willing to provide any assistance that is needed
submitted by Maria B. - |Recommended: YesI love this place — Yes
submitted by Sharjeel S. - |Recommended: YesAwesome Place — Beautiful, spacious apartment. No other apartments in NJ can beat the price and space Hidden Lakes Apartments offer. The extra storage in the basement is cherry on top. EXCELLENT EXCELLENT EXCELLENT staff, very courteous especially leasing office staff Carls and Sara deserve best customer service award of the century . Minor issue with windows insulation and maintenance is a bit busy and slow. everything else is beautiful about this place. we got so many compliments from friends and family on our apartment big balconies and the kitchen and huge walk in closets. I am in Willowbrook area.
submitted by Kai A. - |Recommended: YesBeautifully kept — The grounds are very well kept. The neighbors are all very nice and it’s always quiet. Great place for kids
submitted by Mark G. - |Recommended: YesIt is a lovely place — Absolutely amazing. in the short time of living here there have been few to no issues with neighbors or community. people are friendly and staff is very helpful.
submitted by Antonette C. - |Recommended: YesGreat — Great
submitted by Natalie M. - |Recommended: YesLove Hidden Lake — I've been a long-term resident and wouldn't have it any other way. My leasing professionals in the office have been great to us. When there have beem minor issues, I've been able to contact maintenance and they respond right away. I have lived in several floor plans which all offer great space for every budget. Grounds are well-kept through each season. When the weather is snowy, I can easily hop the bus up Rt 27 and back and leave my car home. Talk about convenient. Thank you to the staff for all they do.
response from property -Thank you for the wonderful review, Natalie! I hope you continue to make Hidden Lake you home for years to come! Sincerely, Robin Callahan
submitted by Tharuna H. - |Recommended: YesIts great place to live.. — Its great place to live
submitted by Arun S. - |Recommended: YesNice Apartments — 1 Clean safe community 2 Lot of parking 3 Friendly Staff
response from property -Hi Arun, Thank you for your review! We are so happy you chose to make Willowbrook Apartments your home and it's a pleasure having you part of our community! Sincerely, Robin Callahan
submitted by Vidit K. - |Recommended: YesVery good — perfect
submitted by Randall A. - |Recommended: YesNice apartments and friendly neighbors — We have been happy with our time living at Hidden Lake apartments so far and would highly recommend the apartments to others. The neighborhood is safe and the neighbors have all been friendly. When there are issues with the apartment they are addressed in a timely manner and the staff are very efficient and helpful. Parking is plentiful and we never have issues finding a spot. There is a towne center at a walking distance that has a pizza place, convenience store, dry cleaning and more which is very convenient. Overall, it has been a great experience.
response from property -Thank you for your review, Randall! We are so happy to hear that your experience living in our Hidden Lake community has been a positive one and we are here to make sure you continue to enjoy your apartment home. We are looking forward to opening our Hidden Lake Community Park in the spring right behind the leasing office. Hope to see you there! Sincerely, Robin Callahan
submitted by Michael A. - |Recommended: YesQuite, accessible to everything. — I like it. Staff is friendly and maintenance responds quickly
response from property -Thank you for your review, Michael. We are pleased that you enjoy your home and hope we continue to provide you with the service you expect and deserve. Sincerely, Robin Callahan
submitted by Stephanie S. - |Recommended: YesGreat Apartment Complex — I love living at Hidden Lake, we have a large apartment for the price, pets are allowed which is nice, the fixtures are relatively new our kitchen is a wee bit older but still nice and clean, bathroom is all new and updated . I would say the biggest con is the ceilings are thin so it usually sounds like the upstairs neighbors may come through it but that's any downstairs apartment. Also HUGE walk in closet is a , as well as an additional large entrance closet. Security with locked front entrances plus buzzer system is a plus as well. Move in process was simple and easy. Definitely would recommend Hidden Lake
response from property -Thank you, Stephanie, for taking the time to give your review of Hidden Lake! We are so happy you chose to make Hidden Lake your home and we look forward to providing you with the customer service you deserve! Have a wonderful new year!
submitted by Mohamed S. - |Recommended: YesReally nice — Quiet, nice and safe.